Standard delivery time usually takes 3-5 business days, when the Order is received before 2:30 PM KSA time.

HOW RETURNS WORK

Vendor Policies Apply

• • Each vendor sets their own specific return and refund terms
  • Return policies are displayed on individual product pages
  • Policies vary by vendor and product type
  • You agree to the vendor’s policy when you make a purchase

Minimum Customer Protections

All vendors must provide at least:

• • 7-day return period for defective or damaged items
  • Full refund for items not as described
  • Refund processing within 5-7 business days approved return

All items should be returned with their original boxes and in good condition with the original receipt attached.

For more details, go to https://juandeal.com/refund_returns/.

You may change your shipping address by logging-in to your account or thru the checkout page.

Tracking of your order(s) is located in your account. JuanDeal will provide you the status of the delivery of your orders.

You may send us an email through our customer service – support@juandeal.com or thru the form provided in this site.

Customer must always ensure that he/she gives the correct shipping address  because JuanDeal will not be responsible for the delivery of the parcel to the incorrect address the customer provided.

As of now JuanDeal only ships to Saudi Arabia kingdomwide.

Your Orders will be delivered in one packaging.